Terms of use

Last update on 27/05/2019

 

PREAMBLE

The present website “www.capitalexchange.gr” is controlled by the Greek Societe Anonyme under the name “GPK CAPITAL EXCHANGE S.A.” and distinctive title “CAPITAL EXCHANGE SA”, which has its registered seat at 67, Panepistimiou Street, Athens (tax identification no. 094492087, Athens Societe Anonyme Tax Authority).  

 

Our Company is a well-established enterprise that aims at the establishment and operation of exchange bureaus, active in the market, sale and transfer of foreign currency and generally in the provision of banking products and services.

 

The Company set up and administers (also through third collaborators) the website “www.capitalexchange.gr” to offer you its services in the easiest and fastest way.  Through the use of this website you can order foreign currency online.

 

In order to navigate and use this website as well as its services and applications, which are available or accessible through it, (including mobile applications), you are requested to read and understand these Terms of Use and then declare that you accept them, by clicking on the relevant “I accept” box.  

 

The Company preserves its right to amend the present terms and conditions as well as to modify the present website and its content at any time notifying you for this action via uploading the amended terms and its contents on this website.  Therefore, you must check every time for any amendments in the Terms of Use and if you accept them by clicking on the relevant “I accept” box, you may continue navigating and using the services and applications (including mobile applications) which are available or accessible through this website.  

 

It is expressly stated that the use of the present websiteand the services and applications that it offers or are accessible through it presupposes unconditional acceptance of the Terms of Use.  In case you disagree with the Terms of Use, you are requested not to navigate, not to use the services and applications (including mobile applications) which are available or accessible through it and not to engage in any transaction with “www.capitalexchange.gr”.

 

Disclaimer: The Personal Data Protection Policy (Privacy Policy) is an integral part of these Terms of Use.

 

1. GENERAL TERMS

This document constitutes the Agreement between you and the Company under the name «GPK CAPITAL EXCHANGE S.A.» (hereinafter the “Company”).  Navigating, accessing and using “www.capitalexchange.gr” (hereinafter website, site or “www.capitalexchange.gr”) as well as the services and applications which are available or accessible through it (including mobile applications) implies that you agree with the terms and conditions described below (collectively referred to as the "Agreement").

2. DEFENITIONS

Following terms apply to this Agreement :

  1. Company” means the Greek societe anonyme under the name “GPK CAPITAL EXCHANGE S.A.”, with distinctive title “CAPITAL EXCHANGE SA”, which has its registered seat at 67, Panepistimou Str, Athens, tax identification no. 094492087, Athens societe anonyme Tax Authority.
  2. Website”, “site”, or “www.capitalexchange.gr” means the website that the above Company holds and administers and includes “content”, “services” and “applications”. 
  3. Content” means all texts, graphics, design and programming used on the website.
  4. Text” means all texts on the website, whether it is editorial, educational, advisory or promotional.
  5. Graphics” means all the logos, buttons and any sort of graphic elements on the website.
  6. Design” means the color combinations and the paging of the website. 
  7. Programming” means the user name (HTML, JavaScript, etc.) and server password for the website. 
  8. Services” means all the services provided by the Company through this website.
  9. Applications” means all applications, including mobile applications, which are available or the Company allows accessibility through its website.
  10. Visitor” means any individual or legal entity who visits the website.
  11. User” means any individual or legal entity who visits “www.capitalexchange.gr” and uses the services and applications which are available or accessible through it.

 

3. USE OF THE WEBSITE

In order to use the services and applications (including mobile applications) which are available or accessible through “www.capitalexchange.gr”, you are previously requested to accept the Terms of Use of this site, clicking on the relevant box "I accept".  Accepting the Terms of Use implies that you are at least 18 years old adult.  The Company does not intend to collect personal data from minors. In the event of such an action, we bear no responsibility. For this reason, the Company urges all individuals having custody of minors to inform minor children about the safe and responsible use of personal data when using the Internet.

 

In order to place an online order for foreign currency of a value of € 300 to € 3,000 through this site and to use the services and applications (including mobile applications) that are available or accessible through it, you need to fill in the relevant order form that you will find on the website.

 

To fill in the order form, you are requested to enter your personal data, namely your full name, email address and contact number.  In case you wish to receive foreign currency at your place, you are further requested to state the exact shipping address (street and number), city and county, as well as some other clarifying information such as floor, doorbell name, etc.  In case you choose to use a card rather than a cash payment, this service is fully supported by the Piraeus Bank system.  All payments made using a card are processed in an encrypted safe environment of Piraeus Bank with an iframe interface.  Encryption is a way to encode the information until it reaches its intended recipient, who will be able to decode it using the appropriate key.  This ensures the security of your data and transactions.  In addition, it is expressly stated that such transactions take place in an environment that the Company does not have access to and therefore our Company, our partners and our employees do not have access to the card data registered by you.  After completing your online order, the Company sends you an automated confirmation email (Email Confirmation) to let you know that your order has been accepted. In order to complete the order of foreign currency of the amount you wish (up to a maximum of € 3,000), you are further requested to accept the site's Privacy Policy, which is an integral part of these Terms of Use.

 

As users of this website, you are solely responsible for the personal data you have entered on the site and you guarantee that they are true, accurate, valid, up-to-date and complete. The Company is not responsible for the validity of the personal data you have entered on the site. You acknowledge that the Company does not control the personal data you enter, and therefore cannot be responsible for the veracity and accuracy of the information you provide.

 

As users of this website, you are solely responsible for all voluntary acts and agree to immediately notify the Company of any unauthorized use and / or any breach and / or potential security breach you may become aware of.

 

In order to use the website and the services and applications (including mobile applications) that are available or accessible through it, you must have an Internet connection and appropriate telecommunication connections. The Company is not responsible for any telephone, telecommunication or other costs that may arise.

 

Security Rules:

You are not allowed to violate or attempt to violate the security of the site, including, but not limited to: access data that is not intended for a visitor or user of the site, or connect to a server, try to investigate or test the vulnerabilities of the system or network or to breach security measures or certification measures without having the authority to do so, try to block the services and applications (including mobile applications) that are available or accessible via the website to any other user, send unsolicited mass emails and / or chain letters, including promotional and / or product or service advertisements, provide false information (names, addresses, and general contact information) and / or to forge any information.

You are not allowed to use or allow a third party to use the site and the services and applications (including mobile applications) made available or accessible through it in order to send or receive any material that is threatening, grossly offensive, defamatory or inappropriate content as well as technically harmful (eg logic bombs, worms, malicious software or malicious data).

 

Violation of these Security Rules may lead to civil or criminal prosecution.  The Company will investigate events that may be related to such violations and may engage and cooperate with Police, Administrative, Judicial or other Authorities to do so.

 

As registered users of the site, you are required to use “www.capitalexchange.gr” in accordance with the applicable Greek and Community legislation and the present Terms of Use and not to commit acts or omissions that may cause damage or malfunction of the website and adversely affect or endanger its use. Furthermore, it is forbidden for your actions and omissions not to be in compliance with the law, morality and business ethics, to violate privacy, personal data, personal and social rights of other visitors, users or third parties.

 

The Company reserves the right to conduct verification and security procedures on all information provided by you. If the Company has reason to believe that the information provided by you violates or is likely to violate any provision of the applicable Greek and Community legislation and these Terms of Use, the Company, at its absolute discretion, may proceed to any action it deems appropriate, including, indicatively, but not limited to, prohibiting the use of services and applications (including mobile applications) which are available or accessible through "www.capitalexchange.gr".

 

The services and applications (including mobile applications) which are available or accessible through the site are solely for personal use and selling / reselling of these services / applications to any third party or generally their financial exploitation, for any reason, without the prior express written approval of the Company is prohibited.  We expressly state that web harvesting material from the website is not allowed.

 

Using the available services / applications from your part does not prevent the Company from allowing others to also use the services / applications provided.

 

The Company may, periodically or coincidentally, add, modify, suspend or discontinue (temporarily or permanently) the provision of any provided service / application, and even suspend or discontinue (temporarily or permanently) any access to the website, without the obligation to give you prior notice.

 

The Company may modify, at any time, without justification or prior notice, partly or in total, these Terms of Use, the Privacy Policy, the Cookies Policy as well as its services/applications.  Any amendment will be effective upon post on the site. We recommend that you regularly visit the existing sections to be informed of all the modifications made.

 

4. PERSONAL DATA

You are not required to enter your personal data to navigate on the website. However, you are requested to enter your personal data in case you wish to use the services and applications (including mobile applications) which are available or accessible through “www.capitalexchange.gr”.

 

When entering your personal data on the website, you are requested to give your explicit consent by clicking on the relevant box for the processing of your personal data. Before giving your consent, we inform you about the purpose of the processing, your rights and the usual recipients of your personal data.

 

The Company collects and processes the personal data you post on "www.capitalexchange.gr" in principle to execute the agreement between us (Agreement) and to fulfill all of its obligations deriving from it.

 

Before you consent to the processing of your data, be advised that you have the right to submit a request for correction or deletion of personal data you have entered on the website or for restriction of their processing and / or the right to object to their processing and the right to portability of such data.  Also, please be notified that you have the right to withdraw your consent to the processing of your personal data at any time by sending an email to [email protected]

 

Your personal data is processed in accordance with the applicable Greek and Community legislation for the protection of personal data, including the General Data Protection Regulation 2016/679 / EU and the 2016/680 / EU Directive. For more information, please see the Privacy Policy.

 

The Company does not transmit, disclose, publish and / or give the personal data you enter on its website other than its third party collaborators (eg authorized employees, electronic service providers, legal and accounting service providers and / or IT service providers) and to the extent this is necessary in order to process and execute the agreement between us (the Agreement).

 

The Company, as a Data Controller, may process the personal data you store on its website if:

-        it has received your prior explicit consent for the specific purpose of processing,

-        the processing is absolutely necessary to safeguard your vital interest or the vital interest of another individual,

-        the processing is absolutely necessary to serve an essential public interest,

-        the processing is absolutely necessary for the foundation, exercise or support of legal claims,

-        the processing is absolutely necessary for the prevention, investigation, verification, certification or prosecution of criminal offenses or the execution of criminal penalties, or

-        the processing is absolutely necessary for national security purposes.

 

In addition to your personal data, technical data is automatically collected on the Company's servers upon your navigation on the site. The information which is collected by automatic methods may be, indicatively, but not limited to, the browser, IP addresses, navigators, operating system, information from cookies, your internet service provider, language, time zone and your location via GPS technology (or similar).

 

We may collect information, even when you visit or use third-party websites, services and applications that use our services and applications or interact in any way with us.

 

The data collected by you is stored on a third party server in Germany, where the Company's website is hosted, as well as at the Company's facilities in Greece.  The Company may designate third-party service providers for the processing of data (Data Processors) as well as for the management and operation of certain functions of the website.  The Company guarantees that it takes the appropriate organizational and technical measures to protect your data.

 

"www.capitalexchange.gr" uses SSL protocol, with 128-bit encryption for secured transmission of data. This encrypts all of your personal information, including your name and address, so they cannot be read or changed when they are transferred through Internet.  Secure Sockets Layer Protocol (SSL) is currently an Internet standard worldwide for the certification of websites to network users and for the encryption of data between network users and web servers.  An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sender software and decrypted by the receiving software, thereby protecting personal information when transferred. In addition, all information sent under the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed when transferred. However, the transmission of information through Internet cannot be absolutely safe or error-freeand your data may be exposed to malicious third-party actions.

 

In the event of a total or partial change in the ownership of the Company, indicatively but not limited to, the sale, absorption, merger, consolidation, change of management or acquisition of the tangible and / or intangible assets of the Company to a third party / to third parties (individual/s or legal entity/ies), as well as in the event of reorganization or liquidation of the Company, we reserve the right to disclose, transmit, transfer, sell, assign or accord your data in whole or in part, after we have previously notified you and have obtained your explicit consent to this.

 

5. COOKIES

The Company may collect your identification data using various technologies, such as cookies. Cookies are small files that are stored on your hard disk or mobile phone and do not recognize or cause damage to any document or file on your computer. They are used to make your navigation to the website easier, and to present the website more accurately and at the same time they are an acceptable and useful tool for measuring the online traffic.

 

When navigating on the website you will be requested to consent to the storage of cookies and the processing of your data obtained through them. In any case, you can set up your Internet browser in a way that you may be notified about the use of cookies and determine the privacy protection you want, choosing between maximum protection (i.e. : "never accept cookies") and minimum protection (i.e. : "always accept cookies"), as well as an intermediate level of protection (i.e. : "do not accept third-party cookies" or "accepting cookies only on the site being displayed). These privacy settings will be presented in a clear and understandable way.  For more information, please see the Cookies Policy.

 

6. LIABILITY AND OBLIGATIONS

One of the services offered by the Company through its website is the daily posting of a table of exchange rates of certain currencies against the Euro called "Euro Foreign Exchange Rates" and is published by the Bank of Greece under the title "The European Central Bank Reference Rate Sheet".

 

Given the nature and volume of the Internet, under any circumstances, including negligence, the Company is not liable for any form of damage (direct, indirect, coincidental, incidental, consequential) you suffer by visiting and / or using the services and applications of the site, actions you take on your own initiative.  The contents of the site are provided without any guarantee, expressed or implied in any way.

 

The Company does not guarantee that the website, its services / applications and its content will be provided without interruption and / or without errors. The Company does not guarantee that its website or any other related site or servers through which its services / applications are made available does not contain "viruses" or other harmful components.  The cost of possible virus fixes or other harmful components burdens you and in no case the Company.

 

7. SUSPENSION – TERMINATION

If you (or any third party with your permission) use this site and the services / applications (including mobile applications) that are available or accessible through it in violation of this Agreement or endanger its operation or legally expose the Company itself, the Company is entitled to prohibit your navigating on the website and to suspend the use (of all or some) of its services / applications.

 

The Company is entitled to refuse access to its website and / or the restoration (in whole or in part) of its operation until it has received written confirmation from you by e-mail at [email protected], that there will not be any further violation on your part.

 

Any violation may lead to your civil and / or criminal liability towards the Company. The Company declares that it will fully cooperate with the Competent Authorities and will comply with any order that will request or instruct the Company to disclose information to identify the offender.

 

Subject to the terms of this Agreement, the Company may terminate this Agreement at any time. The right of termination of this Agreement will not be prejudicial to any other right or means of indemnification and / or remedy that the Company may have with respect to any violation, or the rights or obligations or liabilities that existed prior to such termination.

 

8. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The entire content of this site, including, indicatively, but not limited to, all copyrights, trademarks, logos, patents, domain names, service marks, trade names, designs, informational content posted on the website or accessed as part of its services / applications, of  all design, text and graphics, software code, software (including applets and links), compilation of software, graphics, illustrations, photographs, images, video or audio files, interactive applications, and generally all kinds of records constitutes the intellectual and industrial property of the Company and governed by national, community and international intellectual and industrial property, with the exception of explicitly recognized third party rights.

 

Consequently, reproduction, retransmission, republication, screen shots, copying, storage, sale, rental, transfer, assignment, concession (with or without quid pro quo), commercial exploitation, transmission, distribution, issue, execution, download, translation, modification in any way or by any means, in part or in summary form, without the prior express consent of the Company are expressly prohibited.  You accept that anything contained in the pages of this website is a trademark or intellectual and industrial property of the Company or of third parties (used upon licensing) and therefore unauthorized use may lead to legal sanctions.

 

The above prohibition exempts the separate storage of a single copy of a portion of the content of the site in a simple, personal computer for strictly personal - private, non - public (with or without quid pro quo) and non - commercial use and without deletion or alteration of the indication of origin and without prejudice to the intellectual and industrial property rights and exclusive exploitation of the Company or of the third parties.

 

The ability to access and use the software associated with the website ("Software") does not constitute any rights on software for you. You must omit any act of copying, translating, tampering, counterfeiting, or infringing the software and its content in any way or by any means and generally any infringement of these rights.

 

The Company hereby grants you a non-exclusive, personally identifiable, non-permissive and freely revocable permission to use its software, which will last only for as long as it is necessary for you to use the website and its services / applications, in accordance with the Terms of Use.

 

Any intellectual and industrial property rights, as well as any right (including goodwill and, where applicable, trademarks) on the trade name and the distinctive title belong to the Company.

 

Any material transmitted or posted or submitted to the website will be considered (and will be treated by the Company) as non-confidential and free to share and will not be the property of the individual visitor / user of the site.

 

You must restore any positive and consequential damages that the Company may incur as a result of violation of third party rights or of misuse or illegal use of the site.

 

9. LINKS TO AND FROM OTHER WEBSITES

The website and the services / applications (including mobile applications) that are available or accessible through it may contain third-party web sites and third-party sources, web services or operations, features, links to websites and third-party services / applications.

 

Also, the Company participates actively in Social Media, having created its own page (Facebook, Twitter, Instagram, Pinterest, Google+). Participation in these Social Media Networks does not give rise to any complaint or claim from your part and the Company does not bear any responsibility with respect to the existence and content of these pages as well as of the respective privacy policy.

 

Although this site is likely to be linked to other sites, the Company is not responsible for the content and services / applications of the other sites to which it refers through "links", hyperlinks or banners, nor does it guarantee the availability, content, privacy policy, quality and completeness of their services / applications as well as exclusive, civil and criminal responsibility for the security, legality and validity of their content  for the security, legality and validity of the content of these third-party websites.

 

The Company disclaims any direct or indirect approval, endorsement, affiliation, sponsorship or cooperation with linked sites, unless expressly stated otherwise. Therefore, for any problem encountered during your visit / use, you should refer to the corresponding websites / applications that are solely responsible for the provision of their services.

 

The Company does not exercise control over other sites nor accepts or assumes responsibility for other sites or for the content or products or services / applications of other sites (including, but not limited to, social sites such as Facebook, Twitter, Instagram, Pinterest, Google+) and accepts no responsibility for any losses or damages that may arise due to your navigation and use.  If you decide to access third-party sites linked with this site, you are solely at risk.

 

10. APPLICABLE LAW AND SETTLEMENT OF DISPUTES

Any dispute arising between you and the Company should be preceded by an amicable settlement.  Alternatively, the relevant claims may be raised within the statutory time limits.

 

The Greek Law is the applicable law and the Courts of Athens have the exclusive jurisdiction to resolve any disputes that will arise and will not be settled at a friendly level.

 

If you have a claim against the Company which, however, concerns your act or omission, content or information that you have provided to the Company, you declare that you will indemnify and discharge the Company from all liability and obligation and that you will restore any kind of damage or loss that the Company itself or its associates and partners have suffered and that you will pay with interest any expenses that the Company has already made (including legal fees) relating to the claim that was wrongly raised against us.

 

If any provision of these Terms of Use is considered to be void or unenforceable by a competent Court, you agree that the part of this provision will be separated from the Terms of Use and will not affect the validity and enforceability of the remaining provisions which will remain in full force and effect.

 

11. CONTACT

You may contact the Company for any matter and anything you wish to declare or report.  You may also contact the Company to request correction or deletion of personal data entered on this website, limitation of processing, refusal to processing, access to your personal data, and revocation of your consent to the processing of your personal data at any time by sending an email to [email protected]

 

If you wish to make a complaint regarding the processing of your personal data we hereby notify you that the Competent Authority is the Personal Data Protection Authority, which is located at 1-3 Kifisias Avenue, P.C. 11523, Athens, Tel. contact: +30 210 64 75 628 and email: [email protected]